Message from Merimen Online Sdn Bhd
Attention to all Microsoft Internet Explorer Users
 
Please be informed that Microsoft will be replacing Microsoft Internet Explorer with Microsoft Edge and will cease support from 17 August 2021. Therefore, please be advised to upgrade your internet browser to Microsoft Edge to connect to Merimen eClaims.
 
Please contact your IT department and administrator to assist you in upgrading to Microsoft Edge. For individual users, you can upgrade to Microsoft Edge by going to this link: Download Microsoft Edge Web Browser | Microsoft
 
Thank you.
 
Yours sincerely,
Merimen Online Sdn Bhd

ANNOUNCEMENT: MERIMEN IS NOW FERMION MERIMEN
Dear insurance companies and business associate/partners,
 
 
We are pleased to announce that with effect from 22 November 2021, we are known as Fermion Merimen.
 
Our services and commitment to you remain the same (if not more). Our contact details remain unchanged.
 
For more information on Fermion, please visit fermion.io. If you have further queries, please contact us at sales@merimen.com
 
We thank you for your continuous support and look forward to strengthening our partnership further.
 
 
Thank you.

Message from AmGeneral Insurance Berhad
Dear Service Providers,
 
RE : MANDATORY: Insured’s HP Number in Merimen System
 
Please ensure to fill in our Insured actual mobile number/ HP Number in Merimen system during claims notification.This mandatory field is important for AmGeneral to update claims status and repair progress as well as managing customer experience.
 
All New Notification will be monitored and checked if a valid number is filled in so strictly adhere to this.

Message from AmGeneral Insurance Berhad
Dear Valued Workshop Partners,
Please (click here) which the contents are self- explanatory for your attention and action.
 
Thank you.
Best regards,
AmGeneral Insurance Berhad

Message from AmGeneral Insurance Berhad
Dear Valued Workshop Partners,
With the Movement Control Order (MCO) announced by the Prime Minister of Malaysia on 16 March 2020, we have taken precautionary measures to ensure we protect the health of our customers and staff while still providing all essential services.
English version (click here) & click here for (chinese version) which the contents are self- explanatory for your attention and action.
 
Thank you.
Best regards,
AmGeneral Insurance Berhad

Message from AmGeneral Insurance Berhad
Dear Valued Workshop Partners, 
 

With the Movement Control Order (MCO) announced by the Prime Minister of Malaysia on 16 March 2020, we have taken precautionary measures to ensure we protect the health of our customers and staff while still providing all essential services.
Please (click here) which the contents are self- explanatory for your attention and action. 
 
Thank you.
Best regards,
AmGeneral Insurance Berhad

Message from Merimen Online Sdn Bhd
Dear Merimen Users (Insurers/ Repairers/ Adjusters/ Solicitors/ Intermediaries),
 
In line with IT security best practices, we will upgrade to Transport Layer Security (TLS 1.2) for necessary improvements to your online security.
 
The upgrading process will be completed in UAT.merimen.com.my on 2nd January 2019. Kindly test and ensure your web browser support TLS1.2, you can test this TLS1.2 via this link (click here) or please refer to the attached PDF (click here) for more details. Please distribute to your company's users (including IT personnel) and your business partners who have access to Merimen as a reference. Please liaise with your IT personnel if you fail to access Merimen UAT after 2nd January 2019.
 
We will upgrade PRODUCTION to TLS1.2 by 27 February 2019.

Message from Tan Chong Industrial Equipment Sdn. Bhd
To all Insurers, Takaful and Adjusters,
 
Kindly inform that, Tan Chong Industrial Equipment Sdn. Bhd. (13285-X) is a Franchised Foton Body To all Insurers, Takaful and Adjusters,
 
Kindly inform that, Tan Chong Industrial Equipment Sdn. Bhd. (13285-X) is a Franchised Foton Body and Paint Workshop and we seek all insurance company and software houses to update this information accordingly in related systems.
 
Should you require further clarification, please do not hesitate to contact Body & Paint Manager Mr. Loo Yoong Kong via Mobile Number: +6012-2083296 or E-Mail: yoongkong.loo@tanchonggroup.com
 
We thank you for your cooperation rendered to Tan Chong Industrial Equipment Sdn. Bhd."
and Paint Workshop and we seek all insurance company and software houses to update this information accordingly in related systems.
 
Should you require further clarification, please do not hesitate to contact Body & Paint 

GST/Service Tax Transition testing
GST/ Service Tax Transition test is already underway, since Tuesday 13 August 2018. 
Cutoff date was set to 13 August 2018 and will remain, even though actual site (PROD MY) will be at 1 Sept 2018.
This was done to allow testing of cases in transition.
Please create cases with Date of Loss (DOL) before cutoff to simulate cases before at transition. All cases with DOL on and after cutoff will enter Service Tax cases.

GST Transition Testing
GST Transition Testing will commence on Friday, 25 May 2018.
Actual cut off date to be implemented on production site (PROD MY) will be 1 June 2018.
However, on UAT MY, cut off date for implementation of 0% GST will be set earlier at 25 May 2018, to allow testing of cases in transition and thereoff to commence.
Please create cases before this date so they can be tested against the transitioning.

IMPORTANT: You are accessing UAT Site
This login is for UAT purposes only. Do not use this database to create real cases, instead, click on Merimen Login to access the main database.
 
Please note that the data in UAT site is not accurate or up-to-date, and cases are periodically purged.


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